Train passengers across the UK can look forward to an end to frustrating mobile phone blackspots, with Network Rail announcing a major initiative to boost 4G and 5G connectivity. This ambitious project, set to begin next year, aims to transform journeys by eliminating dropped calls and weak internet signals, promising a more productive and connected travel experience by 2028.
A Connected Commute: UK Trains to Get 4G and 5G Boost by 2028
Network Rail, the government-owned body overseeing Britain’s railway infrastructure, has signed a significant deal with two private telecoms firms to dramatically improve mobile phone signal on several major railway lines and within train tunnels. This initiative, dubbed ‘Project Reach’, is poised to revolutionise the passenger experience, addressing long-standing issues of poor connectivity.
Key Takeaways
- Enhanced Connectivity: The project aims to eliminate mobile phone blackspots, providing robust 4G and 5G coverage on trains and in stations.
- Phased Rollout: Work is scheduled to commence next year, with initial benefits expected progressively. The full completion for the first phase is targeted for 2028.
- Private Investment: The project is largely funded by the two telecoms companies, saving taxpayers an estimated £300m.
- Economic Benefits: Improved connectivity is anticipated to boost productivity for business travellers and stimulate wider economic growth.
Project Reach: The Initial Phase
The first stage of Project Reach involves the installation of 1,000km of ultra-fast fibre optic cable along key routes. These include:
- East Coast Main Line (London King’s Cross to Newcastle)
- West Coast Main Line (London to Manchester)
- Great Western Main Line (London to Cardiff)
- Chiltern Main Line
These lines have been prioritised due to their high passenger volumes. While this initial phase is set for completion by 2028, the Department for Transport (DfT) has indicated plans to expand coverage to over 5,000km in the near future, though an exact timeline for this expansion has not yet been revealed.
Tackling Tunnel Troubles and Station Signals
Beyond the main lines, a separate telecoms company, Freshwave, has been tasked with eliminating blackspots in 57 tunnels, covering nearly 50km. This includes significant tunnels like the 4km-long Chipping Sodbury tunnel near Bristol. Freshwave will collaborate with major mobile network operators (MNOs) such as BT, O2, and VodafoneThree to upgrade connectivity in tunnels longer than 250m on the East Coast, West Coast, and Great Western lines.
Furthermore, Freshwave will also work with MNOs to install new 4G and 5G infrastructure at 12 of Network Rail’s largest stations, including:
- Birmingham New Street
- Bristol Temple Meads
- Edinburgh Waverley
A Long-Awaited Solution
This initiative has been a long time coming, with Project Reach first proposed by Network Rail in early 2021. The delay in finalising the deal, which saw Neos Networks named as a key partner two years after the initial announcement, highlights the complexity of such large-scale infrastructure projects. However, the commitment to private investment is expected to accelerate the rollout and deliver significant value for money.
Jeremy Westlake, Network Rail’s chief financial officer, emphasised that the investment model would "deliver the necessary upgrades to our telecoms infrastructure faster whilst offering significant value-for-money for the taxpayer and stimulating wider economic benefits across the country." Passengers can expect to see progressive benefits from early next year as the rollout commences.


