The iconic WH Smith name, a fixture on UK High Streets since the Victorian era, is set to vanish following the sale of its retail operations to Modella Capital, the owner of Hobbycraft. The new owner plans to rebrand the stores as TGJones while retaining the Post Office outlets within many branches.
Key Takeaways
- WH Smith’s retail operations sold to Modella Capital for £76 million.
- The WH Smith name will continue at travel outlets but will be replaced by TGJones on the High Street.
- Modella Capital aims to maintain existing staff and improve store offerings.
- The sale marks a strategic shift for WH Smith, focusing on its travel business.
A Historic Transition
Founded in 1792, WH Smith has been a cornerstone of British retail, originally starting as a newspaper distributor. Over the years, it expanded into various product lines, becoming a go-to destination for stationery, books, and more. The first travel retail store opened in 1848, and the brand grew significantly in the post-war era, appealing to a diverse customer base.
However, in recent years, WH Smith has faced increasing competition from budget retailers and online shopping, leading to a decline in its High Street presence. The company’s reputation suffered, with social media accounts highlighting the poor condition of some stores.
The Sale Details
The sale to Modella Capital includes:
- 480 stores located in retail parks, shopping centres, and High Streets.
- 5,000 employees who will continue to work under the new brand.
- The retention of 195 Post Office counters within the stores.
Modella Capital has stated that it will keep the business running as usual while exploring new product ranges and maintaining existing concessions, such as Toys "R" Us.
Future Prospects
WH Smith’s group chief executive, Carl Cowling, described the sale as a pivotal moment, allowing the company to concentrate on its travel division, which has become the primary revenue driver, contributing 75% of the group’s income. The travel arm operates over 1,200 stores across 32 countries, focusing on high-margin, impulse-driven purchases.
Retail analysts predict that Modella Capital will closely evaluate the performance of the acquired stores, potentially streamlining operations to enhance profitability. The new branding as TGJones is intended to evoke a sense of family, similar to WH Smith’s legacy.
Community Impact
The rebranding raises questions about the future of High Streets across the UK. Retail consultancy experts suggest that while the TGJones name may take time to resonate with the public, it could provide a lifeline for many High Streets. The new owners may also leverage Hobbycraft’s popularity to attract younger shoppers interested in crafting and DIY projects.
As WH Smith transitions to TGJones, many will undoubtedly feel a sense of nostalgia for a brand that has been a staple of British shopping culture for over two centuries. The success of the new brand will depend on its ability to adapt to changing consumer preferences and market conditions, potentially revitalising the High Street experience for future generations.

